Tim Dickins
Vice President of Sales
MCI Canada.

Calling on the Future:

Single Network, Integrated Voice and Data Applications to be the Foundation of Business Communications

We see the future of business communications founded in a single, comprehensive IP based system, from which all communication services will develop. To us, the future will be rooted in convergence.

While convergence is not a new concept, only today have we begun to fully realize the opportunities and benefits convergence delivers. We believe that for businesses, now more than ever, productivity, security and methods of cost control demand a technology partner able to offer integrated voice, data and Internet applications and services on a single network.

As businesses' need for voice services becomes mission critical to its success, companies must find a technology solution that addresses traditional communication costs and challenges with innovative, non-traditional applications.

Voice over Internet protocol (VoIP), backed by a global Internet backbone and a reliable rigorously engineered IP backbone network, can enhance performance, customer service and profitability by seamlessly connecting the communication patterns of the workplace, eliminating the inefficiencies and impediments in the system and making business more accessible to colleagues and customers.

In our vision of the future, businesses moving traffic onto an existing data network by using VoIP will maximize the efficiencies of a data network while simplifying the overall management.

At MCI, we see IP telephony, or the convergence of integrated voice, data and Internet services as the new foundation for business communications.